Ticketing & Settlement Agreement (TSA)
The Ticketing & Settlement Agreement (TSA) sets out the various arrangements between the operators relating to the carriage of passengers and the retailing of tickets.
It is divided into various chapters, each dealing with a separate aspect of retailing, carriage and settlement.
Latest published version of the TSA (version 10.6)
- RDG InfoTracker Report April June 2025
- TSA V10 6 Main Agreement (Volume 1)
- TSA V10 6 The Schedules (Volume 2)
Latest version of Schedule 24
- National Rail Conditions of Travel (on National Rail Enquiries website)
Latest version of Schedule 17
Updates included in TSA (version 10.6)
The latest published version of the TSA (version 10.6) was issued on 13 February 2025 and included updates to the following areas of the TSA (version 10.5) which was previously issued on 30 July 2025:
- Schedules (Volume 2) - Operator Legal Names, Registered Number & Office have been updated.
In this section
- Essential servicesSupporting passengers and operators with vital rail services and data.
- Providing data sourcesDriving transparency, systems and data across rail
- National Rail EnquiriesYour gateway to train times, fares and updates
- RailcardsDiscounted travel benefits for eligible rail passengers
- Customer ticket salesHow to buy tickets and access retail options
- Real-time train journey informationLive updates and status for your rail journeys
- Rail Data MarketplaceSharing data to power rail innovation and transparency
- ReservationsBooking and managing seats across the rail network
- Putting Customers FirstEnhancing reliability, accessibility and safety for every rail customer.
- Fares and ticketingSimplifying ticketing and expanding smarter travel options nationwide.
- Digital ticketing to more customersExpanding mobile and smart ticketing across the rail network
- Guide To RetailingHelping retailers sell tickets smarter and more efficiently
- RDG accreditationSetting standards for trusted ticketing and retail partners
- Business travelCustom travel solutions and fares for corporate journeys
- ReservationsBooking and managing seats across the rail network
- Building a better railwayInvesting in people, innovation and a sustainable rail future.
- Celebrating the railwayRecognising people, progress and achievements across the rail industry.